• Welcome to Phoenix
• Residents Groups
• Area Panels

• Contact details
• How to pay your rent
• Bulky Refuse in the Communal Areas
• Fly-tipping: let us know!
• Join the Phoenix Walkabouts
• Overcrowding in Phoenix Homes
• Phoenix Environmental Services
• Phoenix contacts
• Phoenix joins house exchange scheme
• Report Anti Social Behaviour (ASB), 24 hours a day
• Talk to us!
• The Phoenix Anti Social Behaviour Caseworker Teams 1, 2 and 3
• The Phoenix Income Caseworker Teams 1, 2 and 3
• The Phoenix Tenancy Caseworker Teams 1, 2 and 3
• The Phoenix Voids and lettings Caseworker Teams 1, 2 and 3
• Transfers and Allocations

• Rent is not a Luxury!
• Are you in arrears? DON'T be a fraid to ask
• Rent increases
• How and where to pay your rent
• VOLUNTEERS WANTED for focus groups for our services
• Renting a garage
• Housing Benefit Rent Accounts STOP PRESS
• Rent Setting
• Rent Arrears Recovery
• Rent Collection and Payment

• New Repairs appointments
• Reporting communal repairs
• REPORTING COMMUNAL REPAIRS IN THE PHOENIX AREA
• Responsive Repairs
DIY Hints & Tips
• Scalding Risk from Domestic Hot Water Systems
• Repairs and Maintenance
• Painting Doors
• Winter Plumbing Tips
• Condensation

• Caretaking Service
• Caretakers What They Do
• Caretaking

• Project Maps
• Decent Homes progress
• Works to Your Home - What you need to know
• Works to Your Home -Introduction

• Save energy and money
• Energy efficiency and windows works
• Energy
• Energy use - It all adds up!

• The Home Ownership Team
• Home Ownership and Leaseholders - Frequently Asked Questions
• Make sure we have your contact details
• Service standards: When can I expect a response?
• Gas safety
• Work to loft spaces and storage of belongings
• Energy efficiency and windows works
• Ways to pay

• Report Anti Social Behaviour (ASB), 24 hours a day
• Forster House: Phoenix ASB Team reports
• Report ASB 24 hours a day- Don't suffer in silence
• The Phoenix Anti Social Behaviour Caseworker Teams 1, 2 and 3
• Anti-Social Behaviour