- Contact details
- How to pay your rent
- Bulky Refuse in the Communal Areas
- Fly-tipping: let us know!
- Join the Phoenix Walkabouts
- Overcrowding in Phoenix Homes
- Phoenix Environmental Services
- Phoenix contacts
- Phoenix joins house exchange scheme
- Report Anti Social Behaviour (ASB), 24 hours a day
- Talk to us!
- The Phoenix Anti Social Behaviour Caseworker Teams 1, 2 and 3
- The Phoenix Income Caseworker Teams 1, 2 and 3
- The Phoenix Tenancy Caseworker Teams 1, 2 and 3
- The Phoenix Voids and lettings Caseworker Teams 1, 2 and 3
- Transfers and Allocations
- The Home Ownership Team
- Home Ownership and Leaseholders - Frequently Asked Questions
- Make sure we have your contact details
- Service standards: When can I expect a response?
- Gas safety
- Work to loft spaces and storage of belongings
- Energy efficiency and windows works
- Ways to pay
- Phoenix Leaseholder Guide
CUSTOMER SERVICES
From 4 May 2010 all your services will be available from Wren Court, 15 London Road, Bromley, BR1 1DE (See Map). The offices will be closed on the Bank holidays.
The easiest way to visit Wren court is to hop on the 208 bus, straight down Bromley Road, then along Bromley Hill and London Road. Get off at the Bromley Magistrates Court stop and you will see the new Phoenix offices just over the road, to the right of the court building.
You can also catch a 126, 261 or 336 stopping at Hammelton Road. Walk down Hammelton Road and you will see the Phoenix offices to the left on the other side of the London Road.
Local surgeries
If you can't make it to Wren Court surgeries will be open to all residents at Downham Leisure Centre and Bellingham office from Thursday May 6th
• Bellingham - Monday 9am - 11am and Thursday 3pm - 5pm
• Downham Leisure Centre - Monday 3pm to 5pm and Thursday 9am to 11am
Phoning Phoenix
For all your phone calls 8am to 5pm, and ‘out of hours' emergency repair calls
• 0800 0285 700 - FREE from your landline
• 0844 264 2844 - low cost from your mobile
The easiest way to visit Wren court is to hop on the 208 bus, straight down Bromley Road, then along Bromley Hill and London Road. Get off at the Bromley Magistrates Court stop and you will see the new Phoenix offices just over the road, to the right of the court building.
You can also catch a 126, 261 or 336 stopping at Hammelton Road. Walk down Hammelton Road and you will see the Phoenix offices to the left on the other side of the London Road.
Local surgeries
If you can't make it to Wren Court surgeries will be open to all residents at Downham Leisure Centre and Bellingham office from Thursday May 6th
• Bellingham - Monday 9am - 11am and Thursday 3pm - 5pm
• Downham Leisure Centre - Monday 3pm to 5pm and Thursday 9am to 11am
Phoning Phoenix
For all your phone calls 8am to 5pm, and ‘out of hours' emergency repair calls
• 0800 0285 700 - FREE from your landline
• 0844 264 2844 - low cost from your mobile
Well London Sedgehill Village Event 17/04/2010
See lots more pictures of the Phoenix area in our Picture Gallery.
See lots more pictures of the Phoenix area in our Picture Gallery.